support was responsive but not always fast
In my experience with wfhi, the telephonic support team did respond to my queries and generally provided the information I needed. They answered calls and returned messages, though there were times when the wait was longer than I had hoped. The communication was clear and straightforward but didn't always happen immediately, which slowed down the resolution of certain questions about the software's calling tools and updates. Overall, the support was decent and fulfilled its purpose though I wouldn’t say it was prompt every single time. The staff seemed knowledgeable and willing to help, which made the experience better. There's a balance between responsiveness and waiting periods, so my impression is that wfhi support meets expectations without exceeding them.