Support was reassuring despite taking some time
I did have to wait longer than I had hoped before I could speak with someone on the phone, but by the time the call ended I felt quite confident about using the software and its calling tools. The person on the line calmly walked me through the setup process without rushing, answering my questions in a clear and straightforward manner. Although it took a while to get connected, the thorough explanations helped me understand the features better than I initially expected. The training materials complemented the call nicely, filling in the finer details I hadn’t grasped on my own. I appreciated that the support wasn’t rushed; that gave me time to process everything, even if it wasn’t the quickest. So while the wait was longer than ideal, by the end I felt equipped well enough to handle my remote workflow independently without needing to contact them again soon.