3 out of 53 of 5Verified customerSupport and communication
Support was reachable but some answers missing
I contacted telephonic support to clarify some doubts about the usage of the dialer and database features. While the representatives were polite and approachable, I noticed that some of my detailed questions remained partly unanswered. This made me unsure whether I might need to seek further help going forward. The communication was timely but felt a bit superficial at times, lacking depth in technical explanation. I expected more thorough guidance to avoid repetitive calls in the future. The absence of detailed follow-up materials or references was another drawback. Hence, while support was accessible, the overall experience did not fully meet my expectations.