4 out of 54 of 5Verified customerSupport and communication
Support was quite responsive overall
Throughout my experience with WFHI, the telephonic support generally responded in a timely manner. While the initial queries took a bit longer to resolve, subsequent calls were handled expediently and the communication was clear and professional. The team was patient and attentive to my questions about database integration and software updates. Although the occasional wait for responses felt a little stretched, the overall support was satisfactory. There was a minor reservation regarding the availability of support during certain hours, which could affect users operating late shifts. Despite that, the overall impression is positive as the responsiveness met general expectations and helped make the workflow smoother.