support was quite hard to find when i actually needed it
I was trying to get some help through the support but honestly it was really tricky to find the right way to do so. Their website has a lot of information but it feels kinda messy and unorganized, so it wasnt clear where exactly to click or which number to dial for the issues I had. Once I finally managed to call the support team the experience was okay, they were polite and tried to help but getting to that point took quite some time. Invoices and payments pages load fine but if you want quick help regarding those, you are on your own mostly as there’s no direct button or easy link to reach support instantly. The whole search for answers felt like wandering around with no map. The good thing was the automatic updates came without me needing to do anything, that part was good and hassle free. So yeah it wasnt all bad, but finding support was honestly the worst part of this whole experience.