Support was quite good
The support team associated with the onboarding and training was generally responsive throughout my use. Signing up was straightforward, and I received clear invoices without confusion. During my training, I had some questions about using the dialer and database features effectively. I contacted the telephonic support a few times and each time, they responded within a reasonable timeframe and offered helpful guidance without unnecessary delays. The automatic updates to the software happened seamlessly in the background without disrupting my workflow, which I appreciated. Overall, the people supporting the product maintained a consistent level of communication and assistance that felt reliable. There were no moments where I felt completely stuck or ignored. While I cannot say every single query was resolved instantly, the steady and warm approach of the support was sufficient for me to feel comfortable continuing to use the software.