Support was quite decent, no unnecessary waits
Hey, so I just wanted to share how the support felt basically. It wasn’t like having to call and wait for ages or explain my issue umpteen times. The tel support was mostly straight to the point, which I appreciated a lot. Sometimes I did have to repeat a couple things, but that’s normal when explaining software issues, right? The calling tools and dialer setup had a bit of a learning curve, and I asked for help a couple times, but pretty much got the answers without too long a wait. Invoices and payment process were clear, no hassle there. Automatic updates came in without causing me unnecessary problems, which was a relief. Only slight annoyance was the occasional request for more details on my issue from support, but they were always polite and helpful. So overall the experience was positive, no complaints about lag or repetition. I’d say they do good enough to keep me coming back if I need them. Support ki taraf se toh this is the verdict, nothing complicated or slow, just solid and decent.