3 out of 53 of 5Verified customerSupport and communication
support was quicker but detail was missing
I found support was surprisingly quick when I called but somehow the answers weren’t always complete. I expected some kind of detailed walkthrough on using the dialer and database features but mostly got brief instructions. On the plus side, I didn’t have to wait long to speak to someone, and their tone was polite. Still, I felt like I had to figure a lot out myself after the call which wasn’t what I had hoped. Sign-up and payment were smooth with clear invoices though, so technically that matched what I expected. In general, it was okay enough for me to keep using the software but not outstanding support-wise.