Support was quick with the invoice query
I’ve found the support to be generally helpful though sometimes it wasn’t clear where to look for specific information in the software. The standout moment was when I had a question about the invoicing process; I called their telephonic support and got a clear, immediate answer without waiting long. That made a positive impression because it cut down on confusion and let me move on with setting up payments. In other cases, I often had to navigate a bit to find the right documentation or features related to the database and dialer tools. However, it wasn’t overly frustrating, just a little less straightforward than I’d expect for something used daily. The training resources helped but weren’t always detailed enough for certain advanced options. Automatic updates came through smoothly and never interfered with my use, so no issues there. Overall the experience was positive, with one small hiccup about locating specific features, but the responsiveness of their support team especially during the invoice question really stood out.