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WFHI review

support was quick with dialer issue but slow elsewhere

3 out of 53 of 5Verified purchaseSupport and communication

support was quick with dialer issue but slow elsewhere

So I had a problem with the dialer not connecting properly, and when I reached out the support was surprisingly quick to respond and helped fix the problem pretty fast. That definitely was something good. But then later, when I tried asking about some database features, the response was not as quick and kind of dragged on. Overall they do answer, but the speed really depends on what the issue is about. Sign-up and payment stuff was okay, no worries there. I guess if the issue is critical they pick up faster, but some other things take much longer which is a bit inconvenient when you are busy. So yeah, it’s a mixed bag with their communication.

Naveen GadgilNagaland, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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