Support was quick to respond, so I’d say it’s okay
I wasn’t sure how responsive the training and support team would be, but they surprised me by replying quicker than I thought. While I was working through the initial onboarding, I had questions about how to properly use the call database feature and the dialer. Each time, I sent a message or called, the team got back to me within a reasonable time, which helped keep my progress on track. The training materials themselves were fine but sometimes needed a bit more clarity. Overall, I’d sum it up like this: the human support made this product easy to adjust to despite a few unclear parts. So yes, I’d recommend at least giving it a try if you want some backup when learning new software.