Support was quick to respond, but follow-up lagged a bit
Hey, so I wanted to share how the support went this time. When I noticed a glitch in the database feature, I reached out and honestly, their response was pretty quick, which I did not expect. They immediately understood my issue and gave me some steps to try out over the phone. That part was definitely reassuring and worked well for me. However, after that initial call, it took a while for them to get back to me with confirmation if the problem was fully fixed, which was kinda frustrating. I wasn’t sure if I should keep trying on my own or wait for them. The auto update system seemed to kick in after that and sort of sorted things out, but the delay in follow-up made me wonder if I would need to call again if something else goes wrong. So yeah, the initial support was good and friendly, but I might still have to reach out again soon if I run into any more issues. It’s a bit of a mixed bag honestly.