3 out of 53 of 5Unverified experienceSupport and communication
Support was quick initially, but follow-up lag tha
Jab mein help ke liye call karta tha, to pehle response kaafi quick tha, which I appreciated because it made me feel kisi ne mera case notice kiya hai. Lekin jab baat aayi detailed guidance ki, tab delay hone laga, aur mujhe kaafi baar remind karna pada unhe. Yeh thoda frustrating tha, especially jab main database feature samajhna chahta tha. Overall, support team bhaut helpful thi in urgent cases, par jab continuous follow-up chahiye, there was a noticeable slowdown. Mujhe lagta hai agar unka communication flow thoda consistent hota, to experience aur behtar hoti. Lekin jo quick help mila, it was genuinely encouraging and showed they do care, even if the baaki part thoda slow tha.