3 out of 53 of 5Verified purchaseSupport and communication
Support was quick but thoda confused with process
Jab mera dialer software mein problem aaya, toh support team ne jaldi se reply kiya aur solution dene ki koshish ki jo mujhe achha laga. Par communication thodi baar clear nahi thi, kyunki kuch steps they jinmein mujhe bataya gaya waise kaam nahi kar rahe the. Matlab support ka intention bilkul sahi tha aur unhone patience se baat ki, lekin process thoda complicated tha aur mujhe thoda frustration hua. Fir bhi jab finally problem solve hui, toh lag raha tha ki support system safe aur useful hai for such issues. Toh overall, support supportive tha, par process mein thoda aur smoothness hona chahiye tha taki confusion door ho jaaye.