5 out of 55 of 5Verified customerSupport and communication
Support was quick but sometimes lacked details
Finding the exact answers I needed through support was generally quite straightforward, with quick responses to my queries. The telephonic help was easy to access, and the team communicated clearly. However, sometimes I felt the explanations were brief and I had to ask follow-up questions to fully understand certain features. While this did slow down my ability to get going initially, the training materials did compensate somewhat by being fairly comprehensive. I appreciate that the support team was patient and willing to assist even multiple times on similar points. Ideally, a bit more detailed guidance over the phone would have saved me time, but overall, I found the combination of resources pretty helpful and easy to navigate.