Support was quick but follow-up left me waiting too long
My experience with WFHI support over the last week was pretty mixed. Initially, when I faced trouble setting up the calling dialer in conjunction with the database feature, the team responded quickly to my helpline call and gave me a clear outline of next steps. That early responsiveness was reassuring. However, after I followed their advice and asked some follow-up questions during the next few days about automatic updates interfering with my workflow, I found the responses slower and less direct. At one point, I left a voicemail for telephonic support and waited a day for any call back, which disrupted my schedule. Eventually, I did get help that resolved the bigger part of my queries, but the inconsistency became frustrating, especially since I was trying to get things running smoothly. The sign-up and invoicing process worked fine without delays, so the main issue was purely with maintaining fast and thorough communication during ongoing support calls. While one support experience was commendable, the later lapses made me feel the process is a bit uneven.