4 out of 54 of 5Verified customerSupport and communication
support was quick but documentation could improve
You helped me quickly when I faced some issues with the dialer not connecting properly during my first week. That was really good because I didn’t have to wait long on phone support to get help. However, I had to call again for a slightly different problem, and this time I felt that if the documentation was clearer on those troubleshooting steps, maybe I wouldn’t have needed to bother support again. So while I appreciate how responsive you were both times, I do hope the next update of the training or help center will cover these areas better. Good job overall, but there's room for more self-help options for future users.