Support was quick but details could improve
So, I gotta say, I was pretty impressed with the support team’s responsiveness when I reached out. They picked up the call almost immediately and helped troubleshoot the dialer issue I was facing during my workflow setup. It felt like I wasn’t left hanging, and that was comforting because sometimes tech support can be slow and frustrating. However, I did notice that while they were fast, the answers occasionally felt a bit generic rather than tailored to my specific workflow needs, which left me having to ask follow-ups to clarify. Also, the follow-up emails took a bit longer than I hoped, which was a surprise given how quick they were on calls. But overall, their communication style was quite friendly and easy-going, making the whole problem-solving experience smoother. I just think if they could add more depth to their troubleshooting advice the first time, that would make them a solid five-star service in my book. Still, I’m using it confidently and plan to keep working through things with their support.