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Support was quick but communication thodi unclear thi

3 out of 53 of 5Unverified experienceSupport and communication

Support was quick but communication thodi unclear thi

Main expect kar rahi thi ki jab maine problem report kiya, toh support team turant aur clearly solution degi, par laga unka response thoda slow tha initially. Lekin ek baar jab unhone answer diya, toh unka solution helpful raha aur mera problem solve ho gaya. Dialer aur calling tools ne bhi achha kaam kiya, har call ke dauran generally koi dikkat nahi aayi. Mujhe lagta hai ki agar communication thodi better hoti toh mujhe baar baar dubara support lene ke zarurat nahi padti. Overall, support ka jo main part acha laga, wo tha unka patience aur final solution, par wo jo initial delay tha woh irritating tha. Main shayad agle baar thodi jaldi khud se hi solution dhundhun, par agar baar baar kuch ho toh fir bhi use karungi.

Shraddha RamanPuducherry, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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