Support was pretty responsive but not always quick
At first I thought answering queries about sales and sign-up would be a hassle, maybe getting stuck with automated responses or waiting too long. But honestly, the people I got in touch with were quite responsive; their answers were thorough most of the time and they seemed genuinely willing to help. That said, the response times varied a bit. Sometimes it took a few hours to get back, which isn’t ideal when you want to move fast, but then the explanations made up for the delay. I’m still a bit unsure if that’s just standard procedure or occasional bottlenecks in their process. On the flip side, once everything was set up, the invoicing and payment processes ran smoothly as expected, which balanced out the uneven response times at the start. So, while the responsiveness was generally good, I can’t say it was flawless, but overall I’m pleased with how things turned out.