support was pretty decent, not perfect though
Honestly the support folks were pretty quick to respond whenever I reached out about issues or questions. They didn’t go out of their way to entertain long discussions but gave straightforward answers which I appreciated. Sometimes it took a couple of calls or follow-ups to get exactly what I needed, but overall I never felt stuck without help. Their way of explaining things was clear enough for me to progress with the dialer and database tools without much delay. The only thing I wish was different is around weekends—response slowed down a little during those times, which made me wish for more consistent coverage. But given everything, I’d say the communication was good enough to keep me from getting frustrated and I’ll probably continue relying on it when necessary.