3 out of 53 of 5Verified customerSupport and communication
Support was polite but I might need more help next time
When I had questions about the training modules and how to use the dialer efficiently, the telephonic support was polite and tried to assist me. However, sometimes their responses were a bit generic and I felt they did not fully understand my specific concerns. The communication was steady but lacked the depth I needed to feel confident without further questions. It’s possible I will need to contact support again to clear up some remaining doubts. The invoicing part was straightforward enough that I didn’t require their help there, and automatic updates were smooth. Overall, while support was helpful to some extent, it wasn’t fully reassuring, so I hope for more tailored assistance in the future.