Support was okay, took a little longer than I hoped
I used WFHI's support a couple of times to clarify some labeling on the dashboard, especially related to the calling tools and database features. While most of the wording made sense after spending some time with the training, there were a few terms that seemed a bit ambiguous initially, which slowed me down a little. I found myself double-checking the labels and cross-referencing with the help documentation. When I called the support line, the representatives were polite and helpful, but I did notice that it took longer than I expected to get through and receive answers – probably around 15 minutes on average. The priority assistance option felt useful in theory, though I haven't needed it yet. Overall, the communication was fine, but I think a bit more clarity in the training on certain terms or labels might make things smoother. Still, I'd say the experience was positive enough that I can see myself continuing with the platform comfortably, just hoping some of the wording might be refined in future updates.