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WFHI review

Support was okay, thoda waiting aur repetition hua

2 out of 52 of 5Unverified experienceSupport and communication

Support was okay, thoda waiting aur repetition hua

Maine support ko multiple baar call kiya tha aur honestly zyada effective experience nahi mila. Thoda waiting time zaroor tha, jo mujhe thoda irritate kar raha tha kyunki main jaldi solution chah raha tha. Jab main finally baat kar paya, toh mujhe baar-baar wahi cheezein repeat karni pad rahi thi, jo thoda time waste lag raha tha. Shayad unki understanding thodi slow thi ya main apne words clear nahi kar pa raha tha, par fir bhi expected help nahi mili jaise main soch raha tha. Onboarding mein kuch instructions theek se nahi mil paayi aur mujhe lagta hai ki agar support jyada responsive aur efficient hota, toh experience behtar hota. Dialer aur database functions theek thaak kaam karte rahe, par jab problem aaye, toh support ka process thoda tedious tha. Overall, main bas kehta ki itna acha nahi tha par itna bura bhi nahi ki bilkul use na kar paun.

Ayush BalakrishnanRajasthan, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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