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WFHI review

Support was okay, par thoda zyada khud try karna pada

4 out of 54 of 5Verified purchaseSupport and communication

Support was okay, par thoda zyada khud try karna pada

Mujhe support system se zyada ummeed thi, especially because onboarding needed thoda guidance. Jab maine first time call kiya toh properly samajh nahi aaya ki kaunse steps clear hain aur kaunse nahi. Support ne help ki, par main ne bhi apni taraf se kaafi cheezein figure out karna pada by myself. The database and dialer functions needed thodi tweaking jo mujhe khud karni padi without much beginner walkthrough. Jo communication thi, woh thodi inconsistent lagti thi kabhi kabhi, and mujhe laga that support was not fully ready for every query I had. Lekin jo training sessions diye gaye the woh detailed the, toh unhone kaafi problems solve ki. Overall, I expected more proactive help but managed on my own with not too much trouble. Agar complete guidance milti toh aur acha hota.

Varun NandaPunjab, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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