Support was okay, par kuch cheezen miss hui hain
Main WFHI ke telephonic support ko compare kar raha hoon apne pehle experiences se. Jo help mila, wo timely tha aur log polite the, jo positive point hai. Lekin mujhe laga ki unka knowledge base thoda aur updated hota toh zyada fayda hota. Pehle jo platforms maine use kiye, unmein FAQs aur help sections kaafi detailed the, jahan main jaldi apni queries ka jawab dhundh sakta tha. Yahan thoda limited information available thi, jiski wajah se support call karni padti thi. Onboarding aur training kaafi standard thi, par software updates ke baare mein zyada proactive communication expected thi. Payment process aur invoicing theek thi, par overall mujhe feel hua ki support thodi zyada comprehensive ho sakti thi. Iske alawa calling tools aur database features acche hain, par main better integration aur prompt support chahata hoon. Toh support mein thoda balance chahiye between patience aur knowledge depth. Yehi missing lag raha tha mujhe.