Support was okay once I figured things out myself
The telephonic support from WorkFromHomeIndia was functional but I ended up doing a lot of troubleshooting on my own. Initially, I expected clearer guidance over the phone, but the reps mostly directed me to online resources rather than walking me through the issues directly. It wasn’t until I persisted with trial and error and experimented with the dialer and database features myself that things really started clicking. The automatic updates seemed to fix some bugs automatically, which helped, but without prior heads-up, I felt a bit lost at times. Overall, I would say the support was a backup rather than a go-to solution. I’d have preferred more proactive communication instead of figuring out most of the flow independently. Still, once I adapted, I could work efficiently using the software features provided.