Support was okay, not very easy to find what I wanted
The support team was somewhat approachable, but I had trouble consistently finding the right answers to my questions. Their communication was adequate but not very proactive. Sometimes I had to wait a bit longer than expected to get a response. The resources provided were there but not as clearly organized as I would have liked, so locating specific guides or help articles took some effort. I appreciated that the telephonic support was accessible, which made a difference when I needed quick clarifications. However, the overall experience left me feeling a bit unsure if I could resolve all concerns easily. The invoicing and payment process was straightforward, which was one positive aspect I noticed. I might consider continuing to use their services, but I’d hope for better communication and more streamlined assistance next time. It’s not terrible, but it didn’t fully meet my expectations for ease and speed.