support was okay, not sure if i'd pick this again
I was expecting a bit more consistency in the support and communication than what I actually got from this service. When I first signed up and went through the onboarding, it seemed promising enough, especially since they advertise telephonic assistance, which I was quite interested in. However, during my experience, some calls were helpful and straightforward, but others felt long and ended with me still unsure about some features, like the automatic updates and how they might affect my use of the software. Still, the payment and invoicing parts went smoothly, which was a relief. The dialer and database features worked okay during my test week of using them. Would I do it again? Honestly, I’m on the fence. It’s not bad, but I think I might try a few other options before making a firm decision. In the end, it did match some expectations but definitely not all, so I’d say it surprised me more in the middle ground rather than impressing fully.