Skip to main content

WFHI review

Support was okay, mixed feelings honestly

3 out of 53 of 5Verified purchaseSupport and communication

Support was okay, mixed feelings honestly

I found the telephonic support to be hit and miss. When I first called, the person was polite and tried to help with my queries, explaining some features of the dialer and the database management. However, when the issue got a bit more technical, the confidence in the answers seemed to drop, and I wasn’t completely assured if the advice was accurate. Over the calls, I did manage to get some solutions, but it took multiple interactions. By the end, I felt somewhat reassured but not fully confident that everything was resolved perfectly. The support is decent enough for normal issues, but might lack depth on complex concerns. Overall, it was fine, and I’d say it’s good if you want quick basic guidance, but for detailed help, you might find it a bit lacking.

Ramesh ChakrabortyArunachal Pradesh, IndiaExperience: Published:
About this verification label

Verified purchase

The reviewer's payment for a named WFHI plan was matched to a WFHI record.

Read the review policy