support was okay, might do this again
So, overall my experience with the support has been fairly decent. They explained most things clearly enough so I could get through setup without too much back and forth. Calling tools and the dialer were covered in decent detail whenever I asked, which helped a lot. The database feature took some learning but their explanations made it understandable. They also guided me through the sign-up and invoicing process pretty well, no major surprises there. On the downside, sometimes the explanations got a bit technical and required me to ask follow-up questions. It wasn’t always the clearest, but at least the support didn’t leave me hanging. With the telephonic support, the wait times were manageable and the people I spoke to were mostly helpful and patient. If I were to use this service again, I think I would, though maybe with a bit more prep on my end to avoid some confusion. All in all, the support helped get me started and maintained things smoothly enough; just wish the communication was a touch friendlier or more straightforward at times.