Support was okay, left me moderately sure
After using the support and communication channels for a few weeks, I’d say my confidence is somewhat there but not fully solid yet. When I first reached out for help, the staff were prompt and friendly, providing the basics on using the dialer and how to manage the software dashboard. However, for more complex questions about the database setup, I sometimes felt the answers were general rather than tailored, which left minor doubts. The telephonic support line worked decently during business hours, but at times I had to wait longer than I expected or call back later, which was a bit inconvenient. Despite that, by the end of my recent queries, I felt comfortable enough to get through daily usage without constant support. If I were to summarize to a friend, I’d say support was helpful but not outstanding, leaving me with a cautious but steady sense of confidence.