Support was okay but thodi confusion bhi hui
Mujhe support se help lena pada jab software use karte waqt kuch problems aaye. Achha ye tha ki response time theek tha, aur staff polite tha. Lekin jab kuch technical issues aaye, toh unka solution thoda unclear tha aur repeat calls karni padi. Ye dialer feature generally achha kaam karta tha, par database integration mein thoda glitch aaya jo solve karna mushkil tha. Mujhe laga ki jab cheezein uljhan mein ho, tab clarity honi chahiye; yahan woh missing thi. On the plus side, invoicing aur payment process smooth rahe, koi bade interruptions nahi the. Training sessions bhi theek the, bas unke baad bhi basic functions samajhna pada. Overall, mujhe lagta hai ki software reliable hai, par jab kuch problem hoti hai, toh support se jyada help nahi milti. Thoda aur effort chahiye ease of use aur support ka coordination mein. Mujhe dhyan dena hoga ki main zyada independent rahoon ya jo milta hai use accept karoon.