5 out of 55 of 5Verified customerSupport and communication
Support was okay but the whole thing felt kinda slow
I was on the phone a couple of times with support about how to use the dialer and database features, and it wasn’t overly frustrating but definitely felt like there was some waiting involved. Sometimes I had to repeat my problem because the person on the line wasn’t totally clear the first time, which made me a bit unsure if my issue was understood. On the plus side, once things were clear, the help was helpful and they didn’t keep me on hold for ages. Thinking back, the whole thing felt a bit slow to get fully sorted, like everything was a little drawn out, but in the end, I did get the answers I needed. So yeah, the experience was okay but maybe could be a bit smoother in terms of communication flow and speed of support response.