Support was okay but the wait time stood out
When I faced issues with syncing calls in the dialer, I first tried following the tutorials that came with the software. That worked up to a point but didn’t solve the problem fully. So I called support hoping for a quick fix. They were polite and helpful on the phone, walking me through some troubleshooting steps, which was nice. However, the wait time before I got connected stood out as quite long compared to what I expected. Eventually, they managed to resolve the issue but the delay in communication was frustrating. The follow-up messages clarified a few remaining doubts, so I appreciate the thoroughness there. In summary, the staff did a good job with the actual support, but the overall experience felt slowed down due to the wait before assistance started.