Support was okay but the labels made no sense
I want to start by saying the telephonic support was responsive and they did try to help with my questions. It’s just that some of the labels on the dashboard and during the signup process were confusing to me. I found myself circling back to the same buttons wondering if they meant what I thought they did. Sometimes, it felt like I was guessing at what the different sections actually controlled, which made it harder to use efficiently. On the plus side, once I got help from support, things got clearer. But honestly, clearer wording from the start would have saved a lot of back-and-forth. So while support was decent and did fill the gaps, I feel the interface itself could improve its clarity a lot. It’s a mix of good intentions on their part but a somewhat confusing setup that drags out the process more than it should.