Support was okay but steps thoda ajeeb lage; phir bhi try karna chahiye
Main jab WFHI ka support use kar raha tha, tab mujhe laga ki steps thode out of order the. Pehle sign-up aur payment process thik tha, invoice timely aaya aur system bhi samajh aane layak tha. Lekin jab main training and onboarding me gaya, toh mujhe laga ki labelings aur descriptions thode confusing the, jo clear nahi kar paaya ki next step kya hai. Phir jab dialer aur calling tools ko use karna start kiya, toh mujhe lag raha tha ki database integration better ho sakta tha. Support team ko call kiya toh unhone mujhe guide kiya, par kuch baatein repeat karni padin and mujhe lagta tha ki agar pehle hi clear roadmap diya hota toh behtar hota. Thoda patience rakhna pada, kyunki automatic updates ke baad things improve ho gayi, aur jo initial problem thi woh solve hui. Training material kuch jagah easy tha, par kuch jagah explanations ko thoda better hona chahiye. Overall, phir bhi main agar mujhse poocha jaye toh main dobara ye process karunga par expect thoda extra time aur effort lagane ka. Support aur communication ka sequence thoda hi inconsistent laga, but phir bhi faida hua.