Support was okay, but some info was missing
Using this platform has been a bit of a mixed bag for me. On the positive side, the telephonic support was pretty helpful when I finally got through. They answered my questions and gave clear guidance on using the calling tools and the dialer, which worked well during my trial period. However, I found it somewhat difficult to locate certain details about the invoicing and payment processes on their website. The onboarding flow was straightforward, but the training sessions felt a bit rushed, leaving me with some unanswered questions. Automatic updates were installed seamlessly, which I appreciated since I didn’t have to worry about keeping the software current. Overall, while the support team was attentive once I reached out, I wish the initial communication and resources were more comprehensive and easier to find. This would have saved some time and confusion on my part.