4 out of 54 of 5Verified customerSupport and communication
support was okay but slow to start
Support finally responded but it took longer than I expected to get started. The payment process was simple and the invoices arrived correctly, yet when I needed help with the database and call dialer setup, the telephonic support did not pick up immediately. Once they were available, the guidance was helpful, but the delay impacted my initial workflow establishment. Automatic software updates happened in the background without problems, and after that the experience improved. I found training materials clear but struggled without prompt assistance in the beginning. Overall, it was decent, but the slow start on telephonic support was noticeable and somewhat frustrating to me during early use.