support was okay but setup was mostly a one-time pain
So the one thing that stood out was how much of the setup process was really a one-off thing, which went okay. Dialing tool was somewhat unreliable if you tried to make multiple calls in quick succession and support didnt really solve that ongoing issue well. Seemed like they were more prepared to help with onboarding than the day-to-day glitches that popped up after. Calling the support line was a bit frustrating since I got bounced around a few times before someone actually got what I was saying. Invoices and payments processed smoothly so not everything was a hassle but the constant need to set things up or fix small bugs that dont go away made me feel like this isnt something id want to stick with long term. Like, if it worked better on its own, id probably be more chill about it, but that wasnt the case here which is disappointing.