Support was okay but setup overall was a drag
The support team was responsive when I reached out, which I appreciated. They answered my questions clearly and didn’t make me repeat myself too much. However, setting up the software felt like a lot of repeated work with no clear end. The initial setup took more time than I expected and ongoing adjustments were needed too frequently. It wasn’t as streamlined as promised and learning to manage the database and dialer required constant effort. Despite the reasonable support, I felt the overall setup process could be much simpler and less tedious. There were moments where I thought the manual was helpful, but mostly I found myself struggling to keep up with configuration tasks, which detracted from my experience. So while the support was a highlight, the rest could use improvement for better one-off setup versus ongoing maintenance balance.