1 out of 51 of 5Verified customerSupport and communication
Support was okay but process thoda confusing tha dono taraf se
Maine socha tha support se milengi jaldi help jab mujhe software setup mein problem aayi, par wo thoda disappoint karne wala tha. Jo help mili, wo ek taraf se friendly aur polite thi, par doosri taraf se lag raha tha ki unke paas proper training nahi thi fast issue solve karne ke liye. Dialer aur database mein glitches aaye the, aur maine expect kiya tha ki support uss pe jaldi response dega, par patience rakhna pada phone par jo mujhe acha laga nahi. Payment aur invoice clear tha, wo theek tha; but jab error aayi software mein, toh aapko baar baar wait karna padta hai. Yeh dono cheezein mila kar, experience thoda frustrating rahi. Mujhe lagta hai agar thoda aur organised aur quick response dena shuru karte, toh bahut asaan hota mera kaam.