Support was okay but patience lagti thi because it took time
From my experience with WFHI support, main yeh kahungi ki log generally responsive rahe, lekin jab tak jawab milta, kaafi effort lagta tha. Actually jab main pehli baar unko call kiya tha, to mujhe turant help milna chahiye tha because database feature setup karna tha aur dialer wale steps samajhna tha. Par support team ne bola ki pehle training complete karo, phir baad mein support milega, jis se main thoda frustrated ho gayi thi. Messaging mein thoda dhyaan dena chahiye tha, kyunki kai baar mujhe ye repeat karna pada ki kya main kar rahi hoon aur kahan phasee hoon. Lekin jab finally support mila, wo helpful tha aur problem samajhne ki koshish karte the. Mujhe laga agar response jaldi mile aur clarity openly di jaye toh better hota, aur mujhe zyada wait nahi karni padti. Bas main yeh kahungi ki agar aap patience ho toh ye support ka system kaam karta hai, lekin agar aap quick responses chahte ho toh thoda disappoint ho sakti ho.