support was okay but not what i was used to before
My overall impression of the support and communication is that it wasn’t quite at the level I had experienced before with other platforms. One specific moment I remember clearly was when I called with a question about the dialer integration, and the response was slower and less detailed than I expected based on prior experiences. There were times I felt like the support was trying their best, and in some cases they did offer useful insights, but overall the help felt less consistent. Compared to what I had used before, this experience seemed patchy. Communication wasn’t outright poor, and sometimes follow-ups were prompt, which I can appreciate, but other moments lacked clarity. The options for priority assistance were available but didn’t always deliver the fast response time I was hoping for. It felt like the support had some strengths but also noticeable gaps, leaving me unsure if the overall support system was reliable enough for high-pressure moments. It’s a mixed experience, better in some areas but not quite meeting my usual standard.