Support was okay but not really standout compared to others
Compared to platforms I've used before, the telephonic support here is more structured yet lacks a bit in personalization. When I contacted them, the issue was addressed within a reasonable timeframe, but sometimes the responses felt scripted and did not quite address the nuances of my specific concerns. The training sessions were useful and the onboarding flow was organized enough to get me started without much delay. However, the calling tools and dialer occasionally had minor glitches which the support team managed to guide me through, but not without some back and forth. The database feature integrates reasonably well with my workflow. The sign-up and payment process was what I had expected - nothing particularly remarkable, but functional. So, to sum it up in a way I'd tell a friend: it's a stable system with decent support, but if you're looking for highly personalized assistance, you might find it a bit lacking.