The support experience with WFHI software didn’t really surprise me either way. When I first signed
The support experience with WFHI software didn’t really surprise me either way. When I first signed up, I assumed the telephonic assistance would be faster and more proactive, but that wasn’t exactly how it played out. Sometimes the people on the line were very clear and polite, guiding me through the calling tools properly. Other times, I found the communication a bit patchy and less confident, which gave me a moderate feeling about it all. The updates to the software rolled out as expected and didn’t cause issues, but I suppose I wanted more consistent backup when dealing with the database feature. Signing up and paying went smoothly without fuss, which was positive. Overall, the support didn’t exceed expectations, but it didn’t disappoint drastically either. It kind of matched the middle ground I was anticipating before using WFHI’s product.