3 out of 53 of 5Verified customerSales and pre-purchase
Support was okay but not lightning fast, overall decent experience
Talking to the sales and pre-purchase team was a pretty typical experience. They responded within a reasonable time, which I appreciated, but I wouldn’t describe them as super quick or proactive. Sometimes I had to wait longer than I expected for clarifications about the features and payment processes. Nonetheless, the representatives were polite and answered my questions clearly. If I had to explain it to a friend, I’d say it’s not perfect but reliable enough, especially if you’re not in a massive rush. So, all in all, I’d say the responsiveness was decent, though there’s definitely room for improvement.