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WFHI review

Support was okay, but mujhe phir try karna padega

3 out of 53 of 5Verified purchaseSupport and communication

Support was okay, but mujhe phir try karna padega

Starting with the good, the telephonic support team was koshish kar raha tha to be helpful, aur kuch sawalon ke jawab mil gaye quickly. Lekin doosri taraf, kabhi kabhi response lene mein thoda late hota tha, jo frustrating tha jab enquiry urgent thi. Emails pe reply mila, but not as fast as I expected. Jo training material mila, uskee quality theek thi, but it didn’t always completely solve mera doubt. Dialer aur calling tools acchi tarah se kaam karte hain generally, par kabhi-kabhi automatic updates baad mein thoda confusion laate hain, jiska mujhe manual adjustment karna padta hai. Database feature bhi thoda complex laga initially, and onboarding mein thoda time lag gaya usko samajhne mein. Overall, main kahunga ki agar team thodi zyada consistent hoti response mein aur thoda proactive hoti, toh better hota. Lekin haan, shayad main future mein support lene ke liye phir se try karunga, dekhte hain experience better hota hai ya nahi.

Madhav Aswathy MehraAndaman and Nicobar Islands, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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