Support was okay, but might not suit everyone
Hey buddy, so I’ve been using this software for a couple of weeks now, and I gotta say, the support team is responsive but not lightning fast. When I had some questions about the database feature or dialing tools, they got back to me in what I’d call a reasonable amount of time—not instantly, but definitely within a day or two. For someone who needs super immediate replies all the time, this might not be the ideal fit. On the plus side, the staff were friendly in their responses and pretty clear in explaining things once they responded. The onboarding flow itself was decently paced, and the automatic updates run smoothly in the background without disrupting work. If you’re okay with a bit of waiting and don’t expect 24/7 support, this could work well. But if you need quick fixes all the time during your workflow, you might find it frustrating. I think it’s a solid system, but the support timing is something to think about depending on how you like to work.