Support was okay, but I probably will need help again
The one thing that stood out was that while support did offer assistance when I reached out, the issues I faced with understanding the dialer and the database feature were enough to make me think I’ll need to contact help again in the future. The calls addressed immediate problems but didn’t fully explain the software’s nuances, so there’s still a learning gap on my side. Sign-up and payment were efficiently handled with clear invoicing, so that part worked well. Automatic updates arrived as expected but didn’t add much clarity to my questions. Overall, while practical and somewhat useful, the support didn’t fully empower me to feel confident about managing all the software features independently. Therefore, I expect future reliance on support will continue to be necessary. I can say that they do respond and try to help, but I would have appreciated more comprehensive guidance during initial training too.